Whether you’ve engaged with one of our Ombudsmen about your own rights, or on behalf of a loved one, or have interest in volunteering with our Ombudsman program, spend some time with the article linked below.
Not only does it explain well what roles an Ombudsman plays, it offers a handful of case studies so we can better understand how involved and important their advocacy is.
Safety, Self-Determination, and Choice in Long-Term Care: The Consumer and the Ombudsman Experience